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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services will be closed at 3:00pm Friday, February 13 and all day on Monday, February 16th & Wednesday, February 18 for Family Day and Registrarial PD Day. Please see our Contact page for regular operating hours. Have a great long weekend!

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Holiday Closure

Client Services will be closed on Friday, April 3 for Good Friday. We will re-open on Monday, April 6 at 10:00am. Have a great Easter weekend!

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Holiday Closure

Client Services will be closed on Friday, May 15 & Monday, May 18 for Presidential Day & Victoria Day. We will re-open on Tuesday, May 19 at 1:00pm. Have a great long weekend!

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Holiday Closure

Client Services will be closed on June 29, June 30 and July 1 for Presidential Days & Canada Day. We will re-open on Thursday, July 2 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, July 31 and all day on Monday, August 3 for the Civic holiday. We will re-open on Tuesday, August 4 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, September 4 and all day on Monday, September 7 for Labour day. We will re-open on Tuesday, September 8 at 9:30am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, October 9 and all day on Monday, October 12 for Thanksgiving. We will re-open on Tuesday, October 13 at 1:00pm. Have a great Thanksgiving weekend!

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Holiday Closure

Client Services will be closed for the holiday break from Thursday, December 24 to Tuesday, January 5, 2026. We will re-open on Wednesday, January 6, 2026, at 9:30am. Happy Holidays!

Photos, Gifts and Memorabilia

Review the following information to arrange for pre-convocation and post-ceremony photography. There is also information for ordering flowers, purchasing an official University of Toronto diploma frames and gifts. 

Graduate holding up a teddy bear wearing a cap at convocation.

Photos

For information regarding your pre-ceremony portraits and class composites, please contact your registrar. 
 
GradImages Canada is the official photographer at the convocation ceremonies. GradImages will send a free proof* to review with the option of purchasing. Please note there is no sitting fee for this service. Graduates who attended ceremonies can access their formal portrait photos by going to www.gradimages.ca.  

GradImages has a large team of customer care representatives ready to help graduates and family members with anything they may need.  Customer Service can be reached at (800) 372-3686 or ecc.giservice@gradimages.net.   

*A proof is a print of a photo, usually clearly marked with the name of the photographer or studio. Its purpose is to show you the photograph. They can also be bought, or you can order prints in other sizes. Please note that the words proof and sample are used interchangeably for the purposes of this site and the ceremony RSVP form. 

Flowers

Bouquets of all sizes and colours are available for Convocation. It is highly recommended to pre-order your bouquet to avoid disappointment. Please go to Convocation Flowers to place your advance order. Limited quantities of bouquets will also be available for purchase on site during the ceremonies outside Convocation Hall. 
 
Look for the flower booth to collect pre-ordered bouquets or to make an on-site purchase (cash, debit, or credit card accepted). 
 
Flowers are not worn or carried in the Procession or in Convocation Hall by members of the graduating classes. They may be presented to the graduate after the ceremony. We regret that the University has no facilities for receiving flower deliveries. 

Diploma Frames & Gifts

The UofT Bookstore sells official University of Toronto diploma frames and graduation gifts including grad bears, graduating class apparel bundles, alumni merchandise, and more. 

The UofT Bookstore also offers a free, on-the-spot framing service with the purchase of any diploma or portrait frame year-round.  

The UofT Bookstore is located a short distance from Convocation Hall at 214 College Street and will have extended hours during the Convocation period to offer service before and after ceremonies. To view hours or make purchases online, visit the UofT Bookstore for details. 

Resources