Caution Streamline Icon: https://streamlinehq.com

Scheduled Server Maintenance

Please Note: All University Registrar’s Office applications and portals that are accessed via the URO HUB will be unavailable on December 1, 2025, 8:30am – 12:00pm. We apologize for the inconvenience and appreciate your understanding.

Caution Streamline Icon: https://streamlinehq.com

Phishing Emails & Canada Post Delays

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.
Canada Post delays: Please note that mail service may be delayed due to Canada Post disruptions.

Calendar 2 Streamline Icon: https://streamlinehq.com

Holiday Closure

Please note that on Tuesday, October 7th, Client Services and the Office of Convocation will open at one hour later, at 2:00pm. For the Thanksgiving holiday, they will also close early at 3:00pm on Friday, October 10, and be closed all day on Monday, October 13.

Caution Streamline Icon: https://streamlinehq.com

Holiday Closure

Client Services, Transcripts and the Office of Convocation will be closed on Friday, August 1 and Monday, August 4 for Presidential Day and the Civic Holiday. They will be re-opening on Tuesday, August 5 (Client Services at 1:00pm and the Office of Convocation at 9:00am).

Caution Streamline Icon: https://streamlinehq.com

Convera Maintenance

Please note: Convera will be down for scheduled maintenance on Friday, August 15th, 2025, from 9:00pm – 5:00am EDT. If you are planning on using Convera for payments, please so do before 2:00pm EDT on August 15th to avoid payment delays.

Photos, Gifts and Memorabilia

Review the following information to arrange for pre-convocation and post-ceremony photography. There is also information for ordering flowers, purchasing an official University of Toronto diploma frames and gifts. 

Graduate holding up a teddy bear wearing a cap at convocation.

Photos

For information regarding your pre-ceremony portraits and class composites, please contact your registrar. 
 
GradImages Canada is the official photographer at the convocation ceremonies. GradImages will send a free proof* to review with the option of purchasing. Please note there is no sitting fee for this service. Graduates who attended ceremonies can access their formal portrait photos by going to www.gradimages.ca.  

GradImages has a large team of customer care representatives ready to help graduates and family members with anything they may need.  Customer Service can be reached at (800) 372-3686 or ecc.giservice@gradimages.net.   

*A proof is a print of a photo, usually clearly marked with the name of the photographer or studio. Its purpose is to show you the photograph. They can also be bought, or you can order prints in other sizes. Please note that the words proof and sample are used interchangeably for the purposes of this site and the ceremony RSVP form. 

Flowers

Bouquets of all sizes and colours are available for Convocation. It is highly recommended to pre-order your bouquet to avoid disappointment. Please go to Convocation Flowers to place your advance order. Limited quantities of bouquets will also be available for purchase on site during the ceremonies outside Convocation Hall. 
 
Look for the flower booth to collect pre-ordered bouquets or to make an on-site purchase (cash, debit, or credit card accepted). 
 
Flowers are not worn or carried in the Procession or in Convocation Hall by members of the graduating classes. They may be presented to the graduate after the ceremony. We regret that the University has no facilities for receiving flower deliveries. 

Diploma Frames & Gifts

The UofT Bookstore sells official University of Toronto diploma frames and graduation gifts including grad bears, graduating class apparel bundles, alumni merchandise, and more. 

The UofT Bookstore also offers a free, on-the-spot framing service with the purchase of any diploma or portrait frame year-round.  

The UofT Bookstore is located a short distance from Convocation Hall at 214 College Street and will have extended hours during the Convocation period to offer service before and after ceremonies. To view hours or make purchases online, visit the UofT Bookstore for details. 

Resources