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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services will be closed at 3:00pm Friday, February 13 and all day on Monday, February 16th & Wednesday, February 18 for Family Day and Registrarial PD Day. Please see our Contact page for regular operating hours. Have a great long weekend!

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Holiday Closure

Client Services will be closed on Friday, April 3 for Good Friday. We will re-open on Monday, April 6 at 10:00am. Have a great Easter weekend!

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Holiday Closure

Client Services will be closed on Friday, May 15 & Monday, May 18 for Presidential Day & Victoria Day. We will re-open on Tuesday, May 19 at 1:00pm. Have a great long weekend!

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Holiday Closure

Client Services will be closed on June 29, June 30 and July 1 for Presidential Days & Canada Day. We will re-open on Thursday, July 2 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, July 31 and all day on Monday, August 3 for the Civic holiday. We will re-open on Tuesday, August 4 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, September 4 and all day on Monday, September 7 for Labour day. We will re-open on Tuesday, September 8 at 9:30am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, October 9 and all day on Monday, October 12 for Thanksgiving. We will re-open on Tuesday, October 13 at 1:00pm. Have a great Thanksgiving weekend!

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Holiday Closure

Client Services will be closed for the holiday break from Thursday, December 24 to Tuesday, January 5, 2026. We will re-open on Wednesday, January 6, 2026, at 9:30am. Happy Holidays!

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Final Exam Schedules - St. George Campus

Having trouble viewing your final exam schedule in ACORN? If you’re taking courses at the St. George (downtown) campus, exam schedules are temporarily unavailable due to a technical issue. We’re working to restore access. Please check back in ACORN tomorrow.

OSAP Forms & Appeals

If your OSAP appeal is successful, your OSAP application will be adjusted, and you may receive more OSAP funding.

If you are already receiving the maximum OSAP funding and you are experiencing financial difficulties, contact your Faculty/College Registrar or Academic Division to find out how to apply for additional need-based funding.

Appeals

If you did not receive the maximum amount of OSAP, there are a number of appeals available. Please note the list below is not exhaustive. If you are experiencing circumstances that may not have been taken into account in your OSAP assessment, and you are concerned about your ability to fund your studies this year, please contact us to have a Financial Aid Counsellor review your OSAP application and help you determine your options.

Please note: the following cannot be appealed: 

  • OSAP deadlines
  • Citizenship status
  • Timing of your funding distribution
  • OSAP maximums
  • Arbitrary refusal of parent(s) to assist 

Common Appeals

If you are less than six (6) years out of high school, but cannot provide parental information because of a serious and permanent break in your relationship with your parent(s), you can appeal to have your parents removed from your assessment.

When you apply for OSAP, indicate that you cannot provide parental information and OSAP will provide instructions to submit the Extenuating Parental Circumstances form. Please be sure to provide the form and all required documents.

Typically, you will need to provide: a detailed letter explaining the timing and nature of the rift with your family; a letter from a professional third party (like a social worker, doctor, etc.) who was involved in the situation or documentation from at least two other reliable third parties who were indirectly involved (grandparents, siblings, other relatives); proof of how you are meeting your living expenses; and proof that you are not living at home with your parents. 

Extenuating Parental Circumstances Form
Extenuating Parental Circumstances Form

If your parent(s)’ income has changed substantially – for example due to a job loss, retirement, or medical leave – you can request to use their 2025 income instead of 2024 income.

Request to Use Parent’s Estimated Income Form
Request to Use Parent’s Estimated Income Form

If your spouse’s income has changed substantially – for example due to a job loss, retirement, or medical leave – you can request to use their 2025 income instead of 2024 income.

Request to Use Spouse’s Estimated Income Form
Request to Use Spouse’s Estimated Income Form

Use if:

  • You are a dependent student whose parents live less than 30 km from U of T and you are living away from home;
  • You are an independent student who pays room and board or rent to your parents; or
  • You are a married student and unable to live with your spouse during the school year.

Use if you incur extra travel costs to commute to school. Review the appeal form for specific scenarios which qualify for the appeal.

Use to appeal OSAP’s assessed student contribution if you had no income in the summer before your school year started, you have no income during the school year, and you have other resources to assist with your contribution. Note: In most cases this appeal cannot be considered until the half-way point of your OSAP study period.

Student Fixed Contribution Form
pdf
Student Fixed Contribution Form

If you were placed on Academic Probation or Restriction for reasons outside of your control, like a medical condition or a family crisis, you can appeal to have this removed from your account. Please submit the U of T Academic Progress form (or a letter describing your circumstances,) and documentation from a third party that confirms the situation, such as a doctor’s note. 

OSAP Academic Progress Form
pdf
OSAP Academic Progress Form

Submit an Appeal

  • Gather all required supporting documentation. Read the form(s) or request for documentation very carefully.  
  • Upload all appeal documentation to the additional uploads section in your OSAP account.  
  • Monitor your OSAP account closely – you will receive a notice in the Message Centre letting you know the outcome of your review. You may also receive a request for additional documentation.

If you meet criteria for an OSAP appeal, your OSAP application will be adjusted and you may receive more OSAP funding. You will be contacted in regards to the status your appeal.

The deadline for appeals is 40 days before the end of your study period. However, we recommend submitting your appeal as early as possible. Processing time can be 4-8 weeks during peak times.   

Forms

Exchange Form
Exchange Form
Studies At Another Institution Form
Studies At Another Institution Form
Graduate Confirmation of Course Load
pdf
Graduate Confirmation of Course Load
Summer Theology Addendum
pdf
Summer Theology Addendum