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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services will be closed at 3:00pm Friday, February 13 and all day on Monday, February 16th & Wednesday, February 18 for Family Day and Registrarial PD Day. Please see our Contact page for regular operating hours. Have a great long weekend!

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Holiday Closure

Client Services will be closed on Friday, April 3 for Good Friday. We will re-open on Monday, April 6 at 10:00am. Have a great Easter weekend!

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Holiday Closure

Client Services will be closed on Friday, May 15 & Monday, May 18 for Presidential Day & Victoria Day. We will re-open on Tuesday, May 19 at 1:00pm. Have a great long weekend!

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Holiday Closure

Client Services will be closed on June 29, June 30 and July 1 for Presidential Days & Canada Day. We will re-open on Thursday, July 2 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, July 31 and all day on Monday, August 3 for the Civic holiday. We will re-open on Tuesday, August 4 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, September 4 and all day on Monday, September 7 for Labour day. We will re-open on Tuesday, September 8 at 9:30am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, October 9 and all day on Monday, October 12 for Thanksgiving. We will re-open on Tuesday, October 13 at 1:00pm. Have a great Thanksgiving weekend!

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Holiday Closure

Client Services will be closed for the holiday break from Thursday, December 24 to Tuesday, January 5, 2026. We will re-open on Wednesday, January 6, 2026, at 9:30am. Happy Holidays!

Withdrawal & Re-applying for Full-Time OSAP

Withdrawal from Full-Time OSAP

OSAP requires students to remain enrolled in a course load of at least 60% in each semester (40% for students with a documented disability) to maintain eligibility for funding. For most undergraduate students this is 1.5 credits per semester (1.0 for students with disabilities). Course loads cannot be averaged over two semesters.  

OSAP’s definition of full-time studies may be different than your University of Toronto faculty’s definition of full-time studies.

What happens if you drop below the required course load

  • Your loan repayment will begin 6 months from the date your course load was reduced
  • You may be placed on Academic Probation or Academic Restriction
  • Your OSAP funding will be recalculated, and you can be assessed with an OSAP overpayment 
    • You will be restricted from OSAP eligibility if you: 
      • Have 3 over-payments of $2,000 or more 
      • Have a total over-payment of $10,000 or more 
    • If you are in this situation, you will receive information from OSAP about how much to repay

If your withdrawal results in a tuition credit, U of T may return some or all of this to your National Student Loan Service Centre account to reduce your loan overpayment.  

If you’re planning on dropping below the required course load, please contact us to let us know. 

Re-applying for Full-Time OSAP

If you withdrew in the fall term and plan on returning to full-time studies in the winter term, you will need to submit an Online OSAP Reinstatement Request. As part of the request, you will be asked to upload a U of T Academic Progress form (PDF).  

Submit an OSAP Reinstatement Request

Please note: The withdrawal from full-time studies in the fall term means there’s an over-payment in your OSAP account, which will be deducted from the winter term OSAP assessment. As a result, students in this situation may receive little or no OSAP in the winter term. 

Deadlines for Submitting Your Request

The final deadline to submit your request is 40 days before the end of your full-time studies for the winter term. However, the sooner you submit the request, the sooner you will receive your additional funding.