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Phishing Emails & Canada Post Delays

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.
Canada Post delays: Please note that mail service may be delayed due to Canada Post disruptions.

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Holiday Closure

Please note that on Tuesday, October 7th, Client Services and the Office of Convocation will open at one hour later, at 2:00pm. For the Thanksgiving holiday, they will also close early at 3:00pm on Friday, October 10, and be closed all day on Monday, October 13.

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Holiday Closure

Client Services, Transcripts and the Office of Convocation will be closed on Friday, August 1 and Monday, August 4 for Presidential Day and the Civic Holiday. They will be re-opening on Tuesday, August 5 (Client Services at 1:00pm and the Office of Convocation at 9:00am).

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Convera Maintenance

Please note: Convera will be down for scheduled maintenance on Friday, August 15th, 2025, from 9:00pm – 5:00am EDT. If you are planning on using Convera for payments, please so do before 2:00pm EDT on August 15th to avoid payment delays.

Veterans Affairs Post-9/11 GI Bill Benefits

The University of Toronto is a Veterans Affairs-approved institution to process program reviews and certify registered University of Toronto students to receive Post-9/11 GI Bill Benefits.

The University of Toronto does not offer the Yellow Ribbon Program.

Eligibility

Per Veterans Affairs Policies:

Students must be in degree programs (studies leading to a degree) to be eligible to use their benefits at the University. The University cannot certify benefits for students in non-degree programs.

Students are not eligible to use VA benefits for participation in student exchange arrangements.

A list of U of T programs that are currently approved for VA educational benefits can be found on the VA.gov website WEAMS Institution Search. If you are unable to find your program on this listing, please submit a ticket to the University Registrar’s Office Service Portal by either logging in with your UTORID or as a guest.

How to Apply

Login to the Out of Province Request Portal and submit a U of T Veterans Affairs Benefits application. Upload the following documentation to the Out of Province Request Portal: 

All students must submit a U of T Veterans Affairs Benefits application, provide their Certificate of Eligibility document, and complete the U of T Veterans Affairs Confidentiality Release Form  for each year that they wish to receive Veterans Affairs Benefits. 

After Applying

To receive the first fall installment of Veterans Affairs Post-9/11 GI Bill benefits within the first three weeks of September, students should submit their request and confidential attachments to the University Registrar’s Office by the second week of July, prior to the start of the school year.  

Requests submitted after this deadline will be processed in date order based on when the request is received. 

Processing Time

  • For newly admitted students, returning students who have changed majors or degree studies, and students whose program has not been previously approved by Veterans Affairs, it may take up to 12 months for processing, based on current Veterans Affairs timelines. 
  • Returning students: Tuition fees are finalized and made available to students in their ACORN accounts in mid-July. From this period, VA Benefits certification will be processed in approximately 3 weeks. 

Notification: Once the VA benefits have been certified by the University Registrar’s Office, students will be notified via email to their UTOR email address.

Paying Your Fees

Ready to pay your fees? Keep in mind the payment deadlines, along with the different options to move forward with paying your fees.


Deferring Your Fees

If you have submitted your VA benefits certification request through the Out of Province Request Portal, you are eligible to apply for a tuition fee deferral.

Apply for a tuition fee deferral on ACORN three business days after submitting the certification request documentation to the portal. A successful tuition fee deferral will result in waived service charges until mid-October for outstanding fall term tuition fees, and mid-February for outstanding winter term tuition fees. 

Learn about deferrals

Cancellation

Students who have requested to be certified for Veterans Affairs benefits, but wish to request a cancellation for any reason should go to the Veterans Affairs webpage and go to “Submit a Question.”

Resources

If you require further assistance, you can contact us by submitting a ticket to the University Registrar’s Office Service Portal by either logging in with your UTORID or as a guest.


Quick Links for Easy Access

Veterans Confidentiality Release Form
pdf
Veterans Confidentiality Release Form
Out-of-Province Request Portal
Out-of-Province Request Portal