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Scheduled Server Maintenance

Please Note: All University Registrar’s Office applications and portals that are accessed via the URO HUB will be unavailable on December 1, 2025, 8:30am – 12:00pm. We apologize for the inconvenience and appreciate your understanding.

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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services and Convocation front desk and phone lines will be closed for the holiday break from Tuesday, December 23 at 12:30pm to Friday, January 2, 2026. We will re-open on Monday, January 5, 2026, at 9:30am. Happy Holidays!

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Holiday Closure

Client Services, Transcripts and the Office of Convocation will be closed on Friday, August 1 and Monday, August 4 for Presidential Day and the Civic Holiday. They will be re-opening on Tuesday, August 5 (Client Services at 1:00pm and the Office of Convocation at 9:00am).

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Convera Maintenance

Please note: Convera will be down for scheduled maintenance on Friday, August 15th, 2025, from 9:00pm – 5:00am EDT. If you are planning on using Convera for payments, please so do before 2:00pm EDT on August 15th to avoid payment delays.

Accommodated Testing Services

Information for Faculty and Staff

Accommodated Testing Services (ATS) provides centralized coordination and administration of test and exam accommodations for students registered with Accessibility Services on the St. George campus. Accommodated Testing Services works in partnership with instructors and departments to: 

  • Ensure equitable assessment experiences for students with accommodations 
  • Manage the logistics of accommodated testing (e.g., locations, invigilation, materials) 

Instructors are essential partners in ensuring accommodations are met. Their timely communication, prompt submission of course materials, and active collaboration with Accommodated Testing Services are vital to supporting student success. 

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Students must be registered with Accessibility Services

Accommodated Testing Services is here to assist students who are registered with Accessibility Services and have approved testing accommodations on the St. George campus.

Accommodated Testing Services (ATS) vs. Accessibility Services

Accessibility Services creates a student’s academic accommodation plan based on their documented needs and learning profile. 

Accommodated Testing Services (ATS) implements student test and exam accommodations arranged by Accessibility Services.

Accessibility Services

Accommodated Testing Services 

Approves students accommodations

Coordinates student quiz/test/exam accommodations

Assigns student’s Accessibility Advisor

Sends confirmation emails for each assessment

Does not handle testing logistics

Books testing locations and manages invigilation

By the Numbers

33,000+

Assessments administered by ATS in 2024-2025

How it Works

Responsibilities

Timelines & Deadlines

To ensure smooth accommodation delivery, instructors must adhere to posted timelines 

Task

Timeline

Students register with Accommodated Testing Services

At least 14 days before each assessment (exams are different and have specific timelines)

Instructors submit materials

Typically 5-7 days before test date, but no later than 2 business days prior. 

Accommodated Testing Services sends reminders

Ongoing before and during exam periods

Final exam-specific timelines will be communicated through divisional channels.

Contact Us


Frequently Asked Questions (FAQs)