Ordering a Transcript on Behalf of a Student
Third parties (e.g., sponsors, employers) who require a copy of a student’s official transcript can order an official eTranscript on behalf of a student or alumnus through the Parchment platform.
Before Ordering a Transcript
Please note: if you are seeking additional information beyond the official transcript, please contact the student’s or alumnus’s divisional registrar’s office directly.
Are you looking to order your own transcript?
This page is specifically for third-party ordering. If you are looking to order your transcript, please follow the instructions on the Ordering a Transcript page.
U of T Third-Party Authorization Consent Form
In order to release an eTranscript, the student or alumnus must provide the third party with a completed U of T Third-Party Authorization Consent form and include a scan of their valid government photo identification. Orders without the completed consent form will not be processed.
Government-Issued Photo Identification
Please attach the student’s valid government-issued photo identification either in the space provided on the form or as a second page in your upload (maximum file size is 2MB). Using Adobe Reader, click on the image section of the form to attach the image digitally.
Accepted Photo Identification Documents
The following identity documents are accepted, so long as they are (a) valid (i.e., original and not expired) and (b) contain a photo that is no more than five years old:
- Passport
- Canadian Citizenship Card with photo
- Canadian Driver’s License
- Provincial Photo Card
- Nexus Card (belonging to a Canadian citizen)
- Certificate of Indian Status issued by the Government of Canada
- Permanent Resident (PR) Card issued by the Government of Canada
- Canadian Armed Forces Identification Card
Ordering the Transcript
Follow the steps outlined below to order an eTranscript and learn about the processing time, cost and delivery method. eTranscripts are the official transcript for the University of Toronto and are issued through the Parchment platform. This is the fastest and most secure way to send or receive an official University of Toronto transcript.
Visit the University of Toronto Parchment Storefront.
- From the options, select “Third Party Account.” Then click, “I need to order someone else’s credentials.”
Enter your personal information to get started. If you already have an account, sign in.
- Please note: do not use the consent form available for download on this page.
Enter the student or alumni’s information.
- Important: Check your order to confirm that you have the correct recipient. Transcripts sent to an incorrect email address or recipient cannot be redirected or refunded.
Upload the completed U of T Third-Party Authorization Consent form.
You will need to upload the consent form during the ordering process.
- Orders without the completed consent form will not be processed. If you have not received a completed U of T Third-Party Authorization Consent form from the student, see information about Consent Form below.
- Do not use the consent form available for download on the Parchment website.
Accept the Family Educational Rights and Privacy Act (FERPA) statement in order to continue with the ordering process.
To do this, click the box next to the statement.
Pay the required $18.50 CAD per transcript.
- The accepted methods of payment are Visa, Mastercard and Discover.
- Your credit card will be charged for the full amount of your transcript order.
After Ordering a Transcript
eTranscript orders are typically completed within 30 minutes. After placing your order, ensure that you receive the email notification from Parchment. Check your spam or junk folder if this is not in your inbox. Review the process for how to order an eTranscript on behalf of a student, how to download and verify the eTranscript, and expiration date, retention and refund information.
eTranscripts are typically processed and delivered within half an hour. Any transcripts containing academic activities prior to September of 1998 may add two or more business days to process. Transcripts placed on a restrictive hold (e.g., financial hold) will not be processed until the hold has been resolved by the student or alumnus.
Recipients of the eTranscript will receive an email from Parchment – from the email address noreply@parchment.com – on behalf of the University of Toronto when the transcript is ready to be downloaded.
The email from noreply@parchment.com will have the subject line “You’ve Received A Document”.
Recipients have 30 calendar days to access the transcript using the secure download link provided in the email.
Requestors will be required to order another eTranscript if the secure download link expires before the eTranscript is downloaded by the recipient.
eTranscripts are typically processed and delivered within 30 minutes. Any transcripts containing academic activities prior to September of 1998 may add two or more business days to process. Transcripts placed on a restrictive hold (e.g., financial hold) will not be processed until the hold has been resolved by the student or alumnus.
- E-Transcripts are typically processed and delivered within 30 minutes. The transcript recipient will receive an email notification once the transcript is accessed. E-transcripts are available for download for 30 days.
- The transcript recipient will receive an email 3 days before the link expires if the transcript has not yet been accessed or downloaded.
- Any transcripts containing academic activities before September 1998 may add two or more business days to process.
- Transcripts placed on a restrictive hold, (e.g., financial hold) will not be processed until the hold has been resolved by the student or alumnus.
- If you have set up a new account, please allow time for staff to verify your information.
To ensure you can receive eTranscripts from Parchment, add the following email accounts to your trusted contact list to avoid potential problems with spam filters:
eTranscript recipients have 30 calendar days to access the document using the secure download link provided in the email sent to the recipients from Parchment on behalf of the University of Toronto.
After 30 calendar days, the recipient will no longer have access to the document and the requester is required to place a new eTranscript order. No refund will be issued for the original eTranscript order.
eTranscript orders that have not provided the correct consent form and government issued photo ID will be cancelled. As per Parchment’s policy, Third-Party Orders cannot be refunded or credited: https://parchment.my.site.com/s/article/Payment-Policy-for-Requests-Made-via-Third-Party-Organization-TPO-Accounts?language=en_US
See Transcript Grading Scales and Notions for full details.
Degree Verification: Visit the Degree Confirmation site for more details. This service is for prospective employers and other educational institutions to verify the diploma of University of Toronto graduates.
Transcript Verification: If you need assistance verifying the authenticity of a transcript, please submit a request in our Service Portal in the Get Help section.
To learn more about how to authenticate the University of Toronto eTranscript, see Information for Recipients of the eTranscript.
Confirmation of Enrolment Verification: If you need assistance with a Confirmation of Enrolment letter, please email: esverification@utoronto.ca.
Resources
If you need further assistance, check the Service Portal or contact us.