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Scheduled Server Maintenance

Please Note: All University Registrar’s Office applications and portals that are accessed via the URO HUB will be unavailable on December 1, 2025, 8:30am – 12:00pm. We apologize for the inconvenience and appreciate your understanding.

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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services and Convocation front desk and phone lines will be closed for the holiday break from Tuesday, December 23 at 12:30pm to Friday, January 2, 2026. We will re-open on Monday, January 5, 2026, at 9:30am. Happy Holidays!

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Holiday Closure

Client Services, Transcripts and the Office of Convocation will be closed on Friday, August 1 and Monday, August 4 for Presidential Day and the Civic Holiday. They will be re-opening on Tuesday, August 5 (Client Services at 1:00pm and the Office of Convocation at 9:00am).

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Convera Maintenance

Please note: Convera will be down for scheduled maintenance on Friday, August 15th, 2025, from 9:00pm – 5:00am EDT. If you are planning on using Convera for payments, please so do before 2:00pm EDT on August 15th to avoid payment delays.

Accommodated Testing Services

Accommodated Testing Services (ATS) supports students on the University of Toronto’s St. George (downtown) campus who are registered with Accessibility Services and have been approved for testing accommodations. If you are studying at U of T Mississauga (UTM) or U of T Scarborough (UTSC), your accommodated testing is handled through your respective campus.

Outside of the Exam Centre U of T

Not sure where to start? We're here to help.

Register for Accommodations for Your Assessment (Quiz, Test or Exam)

If you have registered with Accessibility Services, your next step is to register with Accommodated Testing Services for each quiz, test or exam you want accommodations applied to.

Prepare for Your Assessment

If you have registered for your accommodated assessment, you can now take the time to prepare. Whether your assessment is on campus (in person) or online, we are here to help you in your journey.


On Campus/In Person Assessment

When your assessment is in-person, we ensure the testing environment meets your specific accommodation needs. 


Online Assessment or Take-Home Exam

If your test is online or in a hybrid format, we ensure your accommodations are digitally applied. 

Dates & Deadlines

To receive your accommodations, you must register with Accommodated Testing Services before the deadlines below:

Session

Term or Final Period

Assessment Date

Registration Deadline

Fall 2025F

Term

September 2 to December 4

14 Days’ Notice

Fall 2025F

Final Period-December

December 5 to 23

November 14 (opening October 31)

Winter 2026S

Term

January 5 to April 8

14 Days’ Notice

Winter 2026S

Final Period-April

April 9 to 30

March 13 (opening February 27)

What happens if I missed the deadline?

If you have missed the registration deadline, please refer to the late registration section.

Late Registration

If you have missed the deadline for registration, please fill out and submit the Late Request for Accommodation Form to your Accessibility Advisor. Late requests will be reviewed by your Accessibility Advisor, and if approved, will be sent to Accommodated Testing Services for further consideration.

Approval is not guaranteed for late registration requests.

Please remember that instructors do not apply your accommodations. All accommodations must be coordinated through Accommodated Testing Services. 

Late Request for Accommodation Form
pdf
Late Request for Accommodation Form

Make-up or Deferred Exams

For make-ups, deferred exams, assessments taking place in the first 2 weeks of classes, and for any assessments/exams not showing on Acorn. Please note ATS must receive your make-up request 3-business days prior.

Accommodation Registration Form
pdf
Accommodation Registration Form

Policies and Prohibited Items

The policies below are in place to ensure the comfort and safety of all students and staff. Thank you for your understanding and cooperation in maintaining an inclusive and accommodating environment for everyone. 

Contact Us

We only handle inquiries about Accommodated Testing Services. If you require assistance from other areas in the University Registrar’s Office, please contact the appropriate area.


Frequently Asked Questions (FAQs)


Resources

Student Guidebook
pdf
Student Guidebook