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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services will be closed at 3:00pm Friday, February 13 and all day on Monday, February 16th & Wednesday, February 18 for Family Day and Registrarial PD Day. Please see our Contact page for regular operating hours. Have a great long weekend!

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Holiday Closure

Client Services will be closed on Friday, April 3 for Good Friday. We will re-open on Monday, April 6 at 10:00am. Have a great Easter weekend!

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Holiday Closure

Client Services will be closed on Friday, May 15 & Monday, May 18 for Presidential Day & Victoria Day. We will re-open on Tuesday, May 19 at 1:00pm. Have a great long weekend!

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Holiday Closure

Client Services will be closed on June 29, June 30 and July 1 for Presidential Days & Canada Day. We will re-open on Thursday, July 2 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, July 31 and all day on Monday, August 3 for the Civic holiday. We will re-open on Tuesday, August 4 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, September 4 and all day on Monday, September 7 for Labour day. We will re-open on Tuesday, September 8 at 9:30am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, October 9 and all day on Monday, October 12 for Thanksgiving. We will re-open on Tuesday, October 13 at 1:00pm. Have a great Thanksgiving weekend!

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Holiday Closure

Client Services will be closed for the holiday break from Thursday, December 24 to Tuesday, January 5, 2026. We will re-open on Wednesday, January 6, 2026, at 9:30am. Happy Holidays!

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Quercus Notice

For updates on Quercus, the University’s learning management system, please see: https://www.utoronto.ca/utogether/community-updates#canvas-quercus

Refund Schedules

Refund schedules outline important dates for financial penalties associated with dropping courses or programs. Please note that these schedules do not determine whether you will receive a refund to your bank account or by cheque. You may be eligible for a refund if there is a credit balance on your student account, please refer to your ACORN invoice. Any credit resulting from dropped courses or programs will first be applied to outstanding charges on your account.

Fall-Winter Refund Schedules

If you are looking for a refund schedule from a past year not included on this page, please contact us directly.

Summer Refund Schedules

If you are looking for a refund schedule from a past year not included on this page, please contact us directly.