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January 26 - In-Person Services Closed

Due to heavy snowfall, the University of Toronto St. George campus is closed today, January 26, 2026. Please visit the Campus Status page for updates. Phone support remains available, and you may also submit inquiries through the Service Portal.

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Record Your Address & SIN or ITN in ACORN by January 31

For tax purposes, a valid address and your SIN or ITN information must be in ACORN by January 31. Learn more about the importance of this information and how to update it through the Tax Information webpage.

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Scheduled Server Maintenance

Please Note: All University Registrar’s Office applications and portals that are accessed via the URO HUB will be unavailable on December 1, 2025, 8:30am – 12:00pm. We apologize for the inconvenience and appreciate your understanding.

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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services will be closed at 3:00pm Friday, February 13 and all day on Monday, February 16th & Wednesday, February 18 for Family Day and Registrarial PD Day. Please see our Contact page for regular operating hours. Have a great long weekend!

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Holiday Closure

Client Services, Transcripts and the Office of Convocation will be closed on Friday, August 1 and Monday, August 4 for Presidential Day and the Civic Holiday. They will be re-opening on Tuesday, August 5 (Client Services at 1:00pm and the Office of Convocation at 9:00am).

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Convera Maintenance

Please note: Convera will be down for scheduled maintenance on Friday, August 15th, 2025, from 9:00pm – 5:00am EDT. If you are planning on using Convera for payments, please so do before 2:00pm EDT on August 15th to avoid payment delays.

Contact the Office of Convocation

Looking to get in touch with the Office of Convocation? Find our mailing address, hours of operation, phone contacts and more here.

Use our contact form Book an in-person appointment
Convocation hall

The Office of Convocation has Moved

Please note that the Office of Convocation is now located at 172 St. George St.

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In-Person Services are by Appointment Only

The Office of Convocation offers in-person services by appointment only.

Book an appointment
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Mailing Address

Office of Convocation
University of Toronto
Enrolment Services
172 St. George St.
Toronto, ON M5R 0A3

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Hours of Operation

Monday: 10:00am to 4:30pm
Tuesday: 1:00pm to 4:30pm
Wednesday-Friday: 10:00am to 4:30pm
Please note that the Office of Convocation is closed for Statutory, Civic, and University holidays.
The Office of Convocation offers in-person services by appointment only.

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Contact by Phone

General Inquiry: (416) 978-3629
Convocation Hotline: (416) 978-5940

Contact Form