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Scheduled Server Maintenance

Please Note: All University Registrar’s Office applications and portals that are accessed via the URO HUB will be unavailable on December 1, 2025, 8:30am – 12:00pm. We apologize for the inconvenience and appreciate your understanding.

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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services and Convocation front desk and phone lines will be closed for the holiday break from Tuesday, December 23 at 12:30pm to Friday, January 2, 2026. We will re-open on Monday, January 5, 2026, at 9:30am. Happy Holidays!

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Holiday Closure

Client Services, Transcripts and the Office of Convocation will be closed on Friday, August 1 and Monday, August 4 for Presidential Day and the Civic Holiday. They will be re-opening on Tuesday, August 5 (Client Services at 1:00pm and the Office of Convocation at 9:00am).

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Convera Maintenance

Please note: Convera will be down for scheduled maintenance on Friday, August 15th, 2025, from 9:00pm – 5:00am EDT. If you are planning on using Convera for payments, please so do before 2:00pm EDT on August 15th to avoid payment delays.

Tech2U

Classroom Technology

Tech2U is the University’s central classroom and event technology support team, operating within Learning Space Management in the University Registrar’s Office. We manage the audiovisual infrastructure that powers teaching, learning, and academic events on the St. George campus.

Myhal150 Classroom

Instructor Portal

Instructors can book classroom technology equipment, view their booked classrooms, see what technology is available in the room, and request site visits through the LSM Instructor Portal. 

  1. Login to the Instructor Portal using your UTORid. If you do not have access, please contact your department to ensure you are set up correctly in ROSI. 
  2. Click on the “My Classrooms” Tile.
  3. Choose the applicable term from the drop-down and then click ‘Go’ to view your course and classroom details.
Instructor Portal Guide
Instructor Portal Guide

Teaching Station

Nearly all LSM classrooms are equipped with teaching technology—specifically Teaching Stations or Teaching Docks—which house the AV equipment for each room. This equipment supports in-person instruction and serves as the central control point for the classroom.

OpenCast Content Capture System (OCCS)

The OpenCast Content Capture System (OCCS) enables instructors to record lectures and presentations in select Learning Space Management classrooms. The system integrates with the in-room AV infrastructure to capture audio and presentation content for later review or distribution to students.

If you have questions or need assistance with OCCS, please send us an email.

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Instructor Responsibility – OCCS

Instructors are responsible for ensuring that audio is captured for your OCCS recordings. If you need assistance, follow the training documentation in Quercus or reach out to Tech2U with any questions.

Please note that copyrighted content from streaming sites will not be recorded.


Academic Content Retention Policy

Tech2U will retain your course content recordings on the OCCS server temporarily, for a maximum duration of one academic term. By the end of the term, all your content will be deleted from the server at the start of the next term. For example, Fall term content will be deleted at the beginning of Winter term.

You will receive a reminder email from Tech2U. You may then choose to store this content on your own MyMedia account, personal OneDrive account, or another content storing platform of your choosing. We cannot extend this deadline past the end date. Please ensure that you make plans ahead of time to move your content off the server.

If you have any questions, please contact us.

Microphone and Audio

Many centrally managed classrooms are equipped with built-in audio systems that include podium microphones and, in some spaces, wireless handheld or lavalier (lav) microphones. As clear and consistent audio is essential for in-person teaching and for recorded or hybrid sessions. 

Wireless Presentation

Air Media allows instructors to present slides, videos, and other media wirelessly through their device, within an LSM classroom that contains teaching equipment (i.e., fullsize teaching station, teaching dock).

Please note that not all classrooms are equipped with wireless capabilities.

Projector/TV Display

Classrooms supported by Tech2U are equipped with projectors or TV displays controlled through the touch panel at the teaching station. They can both display content from the podium PC, a connected laptop, or other available input sources.  

Portable Equipment

Tech2U can provide additional equipment to support needs beyond the standard in-room setup. Planning student presentations and need extra microphones? You can request additional equipment through the instructor portal at least one week in advance of your class. Tech2U will deliver, set up, and remove the equipment for each class. 

Resources