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Phishing Emails

Phishing emails: Some students have been receiving phishing emails. Any communication sent from the University of Toronto will never ask you to click on or send personal or financial information to an external login or email. Learn more about phishing emails and how to report them.

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Holiday Closure

Client Services will be closed at 3:00pm Friday, February 13 and all day on Monday, February 16th & Wednesday, February 18 for Family Day and Registrarial PD Day. Please see our Contact page for regular operating hours. Have a great long weekend!

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Holiday Closure

Client Services will be closed on Friday, April 3 for Good Friday. We will re-open on Monday, April 6 at 10:00am. Have a great Easter weekend!

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Holiday Closure

Client Services will be closed on Friday, May 15 & Monday, May 18 for Presidential Day & Victoria Day. We will re-open on Tuesday, May 19 at 1:00pm. Have a great long weekend!

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Holiday Closure

Client Services will be closed on June 29, June 30 and July 1 for Presidential Days & Canada Day. We will re-open on Thursday, July 2 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, July 31 and all day on Monday, August 3 for the Civic holiday. We will re-open on Tuesday, August 4 at 10:00am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, September 4 and all day on Monday, September 7 for Labour day. We will re-open on Tuesday, September 8 at 9:30am. Have a great long weekend!

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Holiday Closure

Client Services will be closed at 3:00pm on Friday, October 9 and all day on Monday, October 12 for Thanksgiving. We will re-open on Tuesday, October 13 at 1:00pm. Have a great Thanksgiving weekend!

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Holiday Closure

Client Services will be closed for the holiday break from Thursday, December 24 to Tuesday, January 5, 2026. We will re-open on Wednesday, January 6, 2026, at 9:30am. Happy Holidays!

Tech2U

Classroom Technology

Tech2U is the University’s central classroom and event technology support team, operating within Learning Space Management in the University Registrar’s Office. We manage the audiovisual infrastructure that powers teaching, learning, and academic events on the St. George campus.

Myhal150 Classroom

Instructor Portal

Instructors can book classroom technology equipment, view their booked classrooms, see what technology is available in the room, and request site visits through the LSM Instructor Portal. 

  1. Login to the Instructor Portal using your UTORid. If you do not have access, please contact your department to ensure you are set up correctly in ROSI. 
  2. Click on the “My Classrooms” Tile.
  3. Choose the applicable term from the drop-down and then click ‘Go’ to view your course and classroom details.
Instructor Portal Guide
Instructor Portal Guide

Teaching Station

Nearly all LSM classrooms are equipped with teaching technology—specifically Teaching Stations or Teaching Docks—which house the AV equipment for each room. This equipment supports in-person instruction and serves as the central control point for the classroom.

OpenCast Content Capture System (OCCS)

The OpenCast Content Capture System (OCCS) enables instructors to record lectures and presentations in select Learning Space Management classrooms. The system integrates with the in-room AV infrastructure to capture audio and presentation content for later review or distribution to students.

If you have questions or need assistance with OCCS, please send us an email.

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Instructor Responsibility – OCCS

Instructors are responsible for ensuring that audio is captured for your OCCS recordings. If you need assistance, follow the training documentation in Quercus or reach out to Tech2U with any questions.

Please note that copyrighted content from streaming sites will not be recorded.


Academic Content Retention Policy

Tech2U will retain your course content recordings on the OCCS server temporarily, for a maximum duration of one academic term. By the end of the term, all your content will be deleted from the server at the start of the next term. For example, Fall term content will be deleted at the beginning of Winter term.

You will receive a reminder email from Tech2U. You may then choose to store this content on your own MyMedia account, personal OneDrive account, or another content storing platform of your choosing. We cannot extend this deadline past the end date. Please ensure that you make plans ahead of time to move your content off the server.

If you have any questions, please contact us.

Microphone and Audio

Many centrally managed classrooms are equipped with built-in audio systems that include podium microphones and, in some spaces, wireless handheld or lavalier (lav) microphones. As clear and consistent audio is essential for in-person teaching and for recorded or hybrid sessions. 

Wireless Presentation

Air Media allows instructors to present slides, videos, and other media wirelessly through their device, within an LSM classroom that contains teaching equipment (i.e., fullsize teaching station, teaching dock).

Please note that not all classrooms are equipped with wireless capabilities.

Projector/TV Display

Classrooms supported by Tech2U are equipped with projectors or TV displays controlled through the touch panel at the teaching station. They can both display content from the podium PC, a connected laptop, or other available input sources.  

Portable Equipment

Tech2U can provide additional equipment to support needs beyond the standard in-room setup. Planning student presentations and need extra microphones? You can request additional equipment through the instructor portal at least one week in advance of your class. Tech2U will deliver, set up, and remove the equipment for each class. 

Resources

AV Equipment & Service Catalogue
Tech2U supports various activities, beyond course-related academic activities, across our 290 University classrooms at a cost-recoverable rate.
AV Equipment & Service Catalogue
AV Equipment & Service Guidelines
Read through our AV Equipment & Service Guidelines
AV Equipment & Service Guidelines